Knowledgehut Help Desk

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• Discover the Home Page Widgets

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Getting Started-General 4

• PRISM Platform and features
• PRISM Platform and features
• How to access your Dashboard?
• What are the different components of the Dashboard?

Account/Profile General 3

• How to add/edit your skills and experience?
• How to change your password?
• How to edit/personalize your profile?

Course Features 4

• Course Study Plan
• How to Bookmark & Access Content from the Study Plan
• Course Learning Assets (Material)-types
• How to Take Notes & Access Them

Course Assessments 10

• How to find your Course Assessments and navigate them?
• Course Assignments
• Course Outcome Measurement with Proficiency scores on skills and subskills
• Course progress & Reports
• Assessment Reports

See all 10 articles

Course Content Player 5

• Different types of content playing and its features
• Code Problem and Hands on exercises
• Course Navigation via TOC
• Notes taking and accessing
• Q&A (Ask the Experts)

Course Instructor Led Training Sessions 4

• ILT via Live Virtual Classroom Integrated Zoom Meetings
• Course Workshop types and Session Details
• Course Workshop types and Session Details
• ILT via Live Virtual Classroom Integrated Zoom Meetings

Course Certifications 5

• Downloading Certificates
• Types of course certificates and their achievement criteria
• Types of course certificates and their achievement criteria
• Downloading Certificates
• Course Reports

Course 1

• How to Launch a course

Course Library 1

• What is a course library?

Discussions-General 6

• What is the discussion forum?
• How can I find specific questions or my question?
• How can I ask a question?
• How can I post an answer to a question?
• How can I add comments or like answers posted by others?

See all 6 articles

Messenger-General 4

• What is the Messenger?
• How can I access Messenger?
• How can I explore Group chat?
• How can I invite a learner for chat over messenger?

Purchases/Refunds 4

• Purchasing a Self-paced only course
• Purchasing a course with ILT session
• Refer and Earn
• Refunds

Gamification 1

• How Gamification Works

Prerecorded Sessions 1

• Everything you need to know about Training Sessions